Note: Scribblin’ Sisters uses real wood in all of our products. Distinctive wood grains, knots, and imperfections are to be expected and are intentional. Scratches, nicks, color inconsistencies, and other imperfections are not considered a defect, but give our products a “one-of-a-kind” look.
However, 100% Satisfaction is guaranteed! We will make it until you’re satisfied or your money back!
Please contact us as soon as possible if your order is not what was expected, or to your satisfactory level. You have 30 days from purchase to return/fix a product.
We do not allow returns on custom-made items that were of no fault of Scribblin’ Sisters, such as misspellings or the error of the customer, PLEASE check your order over carefully before placing. We do offer up to three proofs for an additional $3.50 for each custom-made item.
Scribblin’ Sisters will email a confirmation of shipping with tracking number once the item ships.
We do not ship internationally out of the United States of America.
We are not responsible for lost, stolen or damaged products during shipping. Once the order is shipped from Scribblin’ Sisters shop it is “out of our hands”. We do however offer insurance on your shipment for an additional $5.00 charge, which will replace your items if they are lost, stolen or damaged during shipping., you may click on this option during checkout.
We strive to ship all custom orders within 10-14 days. If you need your item sooner, please let us know the “need by date” at checkout. ***Additional fees may apply for RUSH orders.***
We do not share third party contacts in any way shape or form!